TRUE Privacy Policy
Your privacy is very important to TRUE ("TRUE," "we" or "us"). As a user of our b2r website (the "Website"), you will be able to order our products, make requests of us, and register to receive information from us regarding us and our products. This Privacy Policy (the "Policy") describes how we collect, protect and use information received and collected from users of our Website, such as yourself. We urge you to read our Policy so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment.
Our Website enables you to order our products, make requests of us, and register to receive materials from us. In order to provide these services to you, we collect the following personally identifiable information ("Personal Information") from you:
Name Address
Email address
User ID and password Phone number
Credit, Debit Card or Check Information
We may also collect the IP number of the computer you are using in order to provide us with a way to verify your identity, and with information that we aggregate with that of other users in order to better run our Website, and to communicate with advertisers (see "How We Use Information We Collect From You," below).
Your Personal Information allows us to communicate with you about our business and our Website, improve the information on and operation of our Website, customize the Website to your individual preferences, and ensure your compliance with our Terms of Use and any other restrictions noted on the Website.
Yes. A cookie is a bit of electronic data that is stored on a user's hard drive containing information about the user. Cookies can save time, as they can store such information as a user's login so that it does not have to be entered on subsequent visits to the same website. Our cookies contain your login information, as well as help us tailor the Website to your needs and keep a record of your visits to our Website (such as what pages you visit or documents you download).
While your browser may accept cookies automatically, you can change the settings on your browser to prevent our cookies from being automatically downloaded, or to notify you that they are ready to be downloaded. The latter will give you the option of whether or not you want to accept our cookies. You must accept our cookies, however, in order to use our Website.
We use the information you provide about yourself (such as your shipping and contact information, and credit card information) when placing an order only to complete that order. We do not share this information with third parties except to the extent necessary to complete that order, and those third parties do not retain, share, store or use Personal Information for any secondary purposes.
We use the information you provide about someone else when placing an order (such as shipping and delivery information) only to ship the product and to confirm delivery. We do not share this information with third parties except to the extent necessary to complete that order, and those third parties do not retain, share, store or use Personal Information for any secondary purposes.
We use the email address you provide to us in order to communicate with you. We do not use your email address for any other purpose and do not share it with third parties.
We will consider, and may release, Personal Information to third parties to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
We may use information that does not allow you to be identified ("Aggregate Information") to better design our Website and to share with our advertisers. For example, we may tell an advertiser that a certain number of individuals visited a certain area on our Website. We also might share Aggregate Information regarding the overall demographics of the users of our Website, such as their age, sex or occupation. Depending on the circumstances, we may or may not charge for this information.
We do not compile, buy, sell, rent or trade consumer mailing lists. Information provided by you to us may be used by us for future marketing and educational efforts directed to you.
We may from time to time give you the option of receiving information from our advertisers or other third parties, which will entail our sharing some of your Personal Information with such advertisers or third parties. You will have the option of whether or not to receive such information, and if you decide to receive such information, you will be provided with instructions regarding how to opt out of receiving such information in the future if you decide you no longer wish to do so.
When you are required to enter sensitive information (such as a credit card number) on our Website, that information is encrypted and is transmitted via Secure Socket Layer ("SSL") software.
While we use SSL encryption to protect sensitive information online, we also protect your information off-line. For example, we have implemented a variety of security measures to maintain the safety of your Personal Information. We keep it on a central database on a secured network that can be accessed only by a limited number of persons and who are required to keep such information confidential.
You are responsible, however, for taking all reasonable steps to ensure that no unauthorized person has access to your login or password. It is your sole responsibility to
(1) control the dissemination and use of your login and password; (2) to authorize, monitor and control access to your login and password; and (3) to promptly notify us of any need
to deactivate your login.
By using the Website, you grant TRUE and all other persons or entities involved in the operation of our Website the right to receive, transmit, monitor, retrieve, store and use your Personal Information, including information that may be privileged and confidential under applicable state and federal laws, in connection with the operation of our Website and our maintenance of your Personal Information.
We are committed to providing reasonable and practical access to your Personal Information to determine if it is accurate. If you would like a copy of the Personal Information that we have collected from you, you may contact us at b2bsupport@True-Hockey.com. To protect your privacy and security, we will also take reasonable steps to verify your identity before sending your Personal Information or making corrections to it.
After reviewing your Personal Information, you can correct factual errors by sending us a request to do so.
If you no longer wish to use our Website, we will, upon request, remove your account profile information from our records. We may retain historical sales and other transaction records that include some of your Personal Information.
Should you have other questions or concerns about this Policy, or any comments, concerns or general feedback, please do not hesitate to contact us by sending us an e-mail at b2bsupport@True-Hockey.com.
If we change our Policy, we will post the changes to our Website. Any changes we make to our Policy will apply only to information collected after the date of such change. Your use of the Website constitutes acceptance of the provisions of this Policy and your continued usage after such changes are posted constitutes acceptance of such revised Policy.